Chief Operating Officer
As the Chief Operating Officer, Michael’s scope of work includes driving business development, strategy, marketing and instructional design. My specific areas of technical expertise include complex business/investment valuations and “cracking the code” to understand (and address) root causes for guest experience improvement opportunities. Michael has recently launched an online memory training course targeted to business professionals, Maximum Memory Mastery.
He is a strategic, savvy professional with 25+ years of experience identifying the optimal balance between return on investment and long-term customer satisfaction. Michael is a growth-oriented innovator who thrives on identifying business opportunities and taking calculated risks, and an expert at synthesizing large amounts of disparate data into concise insights and actionable recommendations.
Michael’s Core Knowledge and Skills include:
Strategic Planning – Complex Business Valuation – Pro Forma and Business Case Development – Operations Finance – Capital Budgeting – Planning and Forecasting – Process Innovation – Leadership and Training – Executive Presentations – EVA – Financial Report Development
Michael’s Industry Experience includes:
Attractions and Entertainment – Hospitality – Food and Beverage – Retail – Cruise – Health Care
- MichaelDottino@DottinoConsulting.com
- 1-407-579-6591
