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Top Ten Challenges of Leaders and Workers – and Transformational Solutions
Read moreIn this time of hypersonic change, mistakes are magnified and demands require laser focus on the right solutions. Otherwise, CEOs and, indeed, whole companies disappear almost instantly, as if...
Patient Experience and Financial Survival in Hospitals
Read more“I have lung cancer. My medical care is excellent but the customer service stinks.” That was the headline on the FoxNews website as famed television journalist John Stossel announced to...
Mind Mapping for Problem Solving and Creative Thinking in Teams
Read moreCreativity is the source of great ideas and often the source of conflict as well. We will begin by examining the communication, note-taking, brainstorming, and planning tool called Mind...